One platform. Two options.
Money can be sent, within and outside Kenya, to an active M-PESA account in Kenya, via the Skrill iT service. The only requirements are the recipients’ names and mobile phone number.
Skrill Account withdrawals
Skrill customers in Kenya can add their M-PESA mobile phone number to their Skrill wallet. Thereafter, it is possible to withdraw directly from Skrill to an M-PESA account, Instantly.
Key benefits of transferring to M-PESA with Skrill
|Transfer||Skrill to M-PESA|
|Cost||Just 1%, capped at €10 competitive FX exchange rates|
|Availability||Thousands of agents in Kenya 7 days a week|
|Control||Customer gets instant SMS informing new balance|
|Process||Immediate cash out at an agent|
|Amount received||$100 sent = $94.51 received. (0.5% cash out fee at agent)|
Here are some questions frequently asked about Skrill
Can I use my existing Skrill account or do I need to open a new account?
If you have an existing Skrill account you can use it for Skrill iT or Skrill Account withdrawals to an M-PESA wallet. You must be a Skrill account holder in Kenya to be able to withdraw from your account to an M-PESA mobile phone number.
How does sending money to a Mobile Wallet Work?
M-PESA is a mobile-phone based money transfer service that allows users to deposit money into an account stored on their cell phones, and to send money to other users.
How do people I send money to receive it?
If they have a mobile wallet, they will already know how it works. It's like a mobile bank account.
The money is automatically and instantly added to their monetary balance.
If they want to spend the money, there are thousands of shops and services that accept the mobile wallet payment.
If they want to withdraw the money as cash, there are thousands of agents that allow cash withdrawals over the counter from their mobile wallet balance.
If they want to, M-PESA allows them to withdraw funds to their linked bank account in Kenya.
Is sending to a mobile wallet secure?
Yes, Skrill gets an authorisation code from M-PESA and then sends the money instantly. The money sent is guaranteed. It arrives immediately and can be spent or withdrawn instantly.
In what currency does the money arrive in the M-PESA wallet?
In what currency does the money arrive in the M-PESA wallet? Funds will arrive in Kenyan Shillings. Skrill customers are advised exactly what is sent, the send money fee, the exchange rate and exactly how much will arrive.
How much does it cost to send money?
There is a 1% Send Money fee, capped at €10 equivalent. Skrill have benchmarked this and found it is usually considerably cheaper than other money transfer networks.
What is the currency conversion fee?
Skrill charges 3.99% fee for conversion into Kenyan Shillings from these currencies: GBP, Euro, US Dollar, Canadian Dollar or Polish Zloty.
Conversions from other currencies into Kenyan Shillings attract a rate of 4.99%.
What cards can I use to add funds?
MasterCard, Visa or American Express
Do I need to verify my card first?
We will verify your payment using 3D Secure or ask you to verify using information you have previously provided to us.
Are there other ways I can pay, for instance Online Bank Transfer like Sofort or iDeal?
Yes, there is a link to alternative ways to pay that gives details of other payment methods. You can also send money from your Skrill Digital Wallet balance.
Why do I need to enter my mobile number for verification?
As an extra security measure we ask customers to verify their identity via an SMS code. This is only required for customers whose payment card is not verified using 3D Secure.